Legal Information

S24 Terms & Conditions — Know Before You Use

Last updated: January 2025. These terms and conditions apply to the use of the s24 platform.

Introduction & Acceptance

By accessing or using the s24 platform, you are deemed to have fully accepted these terms and conditions. These terms apply to all users in Bangladesh and constitute a legally binding agreement. If you disagree with any part of these terms, please refrain from using the platform. s24 reserves the right to modify these terms at any time, and your continued use of the platform after any changes constitutes your acceptance of the updated terms.

Account Registration & Eligibility

To open an account on s24, you must be at least 18 years of age and a legal resident of Bangladesh. You are required to provide accurate and complete information at the time of registration and it is your responsibility to keep this information up to date. Each individual may only open one account — creating multiple accounts is strictly prohibited and may result in account termination. You are solely responsible for keeping your account password and login credentials secure. You will be personally liable for all activity conducted through your account.

Account Security & Responsibility

If you notice any unauthorized access or suspicious activity on your account, please notify our support team immediately. s24 will never ask for your password or personal information via email or message. Sharing your account with or transferring it to a third party is strictly prohibited. Use a strong password and change it regularly to keep your account secure. Our support team is available around the clock to assist with any security concerns.

Payments & Transactions

All transactions on the s24 platform are conducted in Bangladeshi Taka (BDT) and local payment methods are supported. Specified limits and processing times apply to deposits and withdrawals, as displayed on the platform. Any attempt to conduct transactions through fraudulent or illegal means will result in immediate account suspension and legal action if necessary. All transactions are processed using fully encrypted and secure methods. For any payment-related issues, please contact our support team.

Prohibited Activities

Any fraudulent activity, use of bots, or system manipulation on the platform is strictly prohibited. Any attempt to harass other users, share offensive content, or disrupt the normal operation of the platform will be treated as a punishable offense. Using the platform for money laundering or concealing the source of illegal funds is strictly forbidden and such activity will be reported to the relevant authorities. Operating an account on behalf of a minor or granting them access to the platform is completely prohibited. Violators will face account termination along with any necessary legal action.

Intellectual Property & Content

All content, designs, logos, graphics, and software on the s24 platform are the exclusive property of s24 and are protected by copyright law. No content from the platform may be reproduced, distributed, or used for commercial purposes without prior written permission. Users may use the platform for personal and non-commercial purposes only. No activity that infringes the intellectual property rights of any third party is permitted on the platform. Any intellectual property complaints may be submitted to our support email.

Limitation of Liability

The s24 platform is provided on an "as is" basis and we cannot guarantee uninterrupted or error-free service. s24 will not be held liable for temporary disruptions caused by technical issues, maintenance, or other reasons. s24 is not responsible for any losses arising from a user's own decisions and actions. We are also not liable for any issues arising through third-party services or links. s24 accepts responsibility only to the extent required by applicable law.

Governing Law & Jurisdiction

These terms and conditions are governed by and interpreted in accordance with the laws of Bangladesh. Any disputes arising from these terms will first be addressed through negotiation. If a resolution cannot be reached through negotiation, the matter will be settled in the appropriate courts of Bangladesh. By accepting these terms, users acknowledge the jurisdiction of said courts. If any part of these terms is deemed unenforceable, the remaining provisions will remain fully in effect.

Common questions about the terms & conditions

Yes, s24 reserves the right to update these terms and conditions at any time. A notice will be posted on the platform when changes are made, along with the date of the update. Continued use of the platform after any changes will be considered acceptance of the new terms. We therefore recommend visiting this page regularly. If you have any questions about a change, please contact our FAQ View section.

You may request to close your account at any time. Any pending transactions will be completed and any applicable balance will be refunded before the account is closed. To request account closure, please contact our support email. For information on responsible gaming, visit our Responsible Gaming page. We always place the highest priority on the wellbeing and safety of our users.

In the event of a terms violation, s24 reserves the right to issue a warning, temporarily suspend, or permanently terminate an account. For serious violations, an account may be closed without prior warning. In cases of illegal activity, the relevant law enforcement authorities will be notified. If you have any questions about the terms, please contact us in advance. We always handle all matters in a fair and transparent manner.

Have more questions?

You can find answers to any questions about the terms or the platform in our FAQ section. If you'd like to join right away, register now — it's completely free.

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